Jessica Byrne
Senior Customer Success Manager
I partner with key clients to drive growth, retention, and long term success. Working across both onsite and remote settings, I support organisations through every stage of their journey – from onboarding and implementation to strategic account development and consultant management.
Known for building trusted relationships and navigating complex client environments, I focus on strengthening partnerships and continuously enhancing the service experience – ensuring every interaction adds value and drives meaningful outcomes.
Beyond day to day delivery, I am passionate about building specialist communities and curating tech-focused events that bring together leaders, consultants and clients to share insights, foster collaboration and accelerate innovation.